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How zk22 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page explains exactly what we collect when you use zk22, how we protect it, and what you can do if you want to access, update, or remove it.

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zk22 How zk22 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We respond to account-related privacy queries and can confirm what information we hold on your profile.
Live Chat Open the chat window from your account dashboard to speak with our team directly. For data access or deletion requests, have your registered mobile number ready.
Account Settings Some data preferences — like marketing communications — can be managed directly inside your account settings without contacting support at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected with SSL encryption and OTP verification on login. We flag unusual access patterns automatically and can lock your account on request if you suspect unauthorised activity.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences through your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations after closure. Once that period ends, personal data is deleted or anonymised.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or request deletion of your account. Contact our support team with your registered bKash or Nagad number to verify your identity before we action any request.

Common Questions About Your Privacy

Here are the questions we hear most often about how zk22 handles personal data. If yours isn't covered here, our support team can help directly through live chat or email.

We collect your name, email address, mobile number, and the payment method you use — such as bKash, Nagad, or Rocket. Device and session data is also recorded to secure your account.

We share only what's necessary with payment processors like bKash and Nagad to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered mobile number. We'll verify your identity and send you a summary of the data held on your account.

Yes. Submit a deletion request through support. We'll close your account and remove personal data once any legally required retention period for your region has passed.

Payment transactions via bKash, Nagad, and Rocket are processed through their own secure systems. We store only a transaction reference on our side — not your wallet PIN or full account credentials.

This policy covers all accounts on zk22. Whether the platform is available to you depends on your local law and eligible regions — check your eligibility before creating an account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.